Privacy Policy

Last updated: 18 June 2026

This Privacy Policy explains how TechitEasy (“we”, “us” or “our”) collects, uses, shares and protects personal data when you use our websites, applications and related services (the “Service”), and the choices you have. We act as a data controller for the data we collect about our customers and website visitors, and as a data processor for any data our customers process through the Service on behalf of their own users.

1. Information we collect

Information you provide

• Account and contact details (name, email, company, role).
• Billing information where a paid plan applies.
• Content and data you submit to the Service, and any support communications.

Information collected automatically

• Usage and device data such as log files, IP address, browser type and pages viewed.
• Cookies and similar technologies used to operate and improve the Service.

2. How we use information

• To provide, maintain and improve the Service.
• To process transactions and manage your account.
• To communicate with you about your account, security and updates.
• To analyze usage and develop new features.
• To comply with legal obligations and prevent abuse of the Service.

3. Legal bases for processing

Where the GDPR or similar laws apply, we process personal data on the basis of performing our contract with you, our legitimate interests in operating and securing the Service, your consent where required, and compliance with legal obligations.

4. How we share information

We do not sell personal data. We share information only as needed to operate the Service:

• Service providers who host infrastructure, process payments, or provide analytics and support, under appropriate confidentiality and data-processing terms.
• Legal and safety reasons, where required by law or to protect rights, property or safety.
• Business transfers, in connection with a merger, acquisition or sale of assets, subject to this Policy.

5. Data retention

We retain personal data for as long as needed to provide the Service and for legitimate business or legal purposes. When data is no longer needed, we delete or anonymize it. You can request deletion of your account data as described below.

6. Security

We use technical and organizational measures designed to protect personal data against unauthorized access, loss or misuse, including encryption in transit, access controls and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International transfers

We may process and store data in countries other than your own. Where we transfer personal data internationally, we use appropriate safeguards, such as standard contractual clauses, to protect that data in line with applicable law.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. To exercise these rights, contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

9. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect functionality.

10. Children’s privacy

The Service is intended for business use and is not directed to children under 16. We do not knowingly collect personal data from children.

11. Changes to this Policy

We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice.

12. Contact

Questions about this Policy or your data? Contact us at privacy@techiteasy.com.